ec21 website manegement

Our company, IT7, provides high-quality IT solutions to a diverse range of clients, drawing on years of experience and expertise. Among our clients, EC21 holds particular significance for us. EC21, in collaboration with KOTRA, operates a support platform for small and medium-sized enterprises (SMEs) engaged in marketing activities. Our team successfully undertook the maintenance of websites for over 200 SMEs in partnership with EC21. This portfolio focuses on the details and achievements of this project.

Project Background

EC21 plays a crucial role in helping SMEs gain competitiveness in the global market. Through the EC21 platform, numerous SMEs have the opportunity to enter international markets, making the seamless operation and maintenance of this platform essential. Each company's website is a critical factor in forming the first impression in global business, where the stability and performance of the website are directly linked to the company's credibility.

Key Challenges

Our team faced the following key challenges while maintaining the websites of over 200 SMEs:

Website Performance Optimization: It was necessary to enhance the loading speed and responsiveness of each website to improve user experience. We optimized unnecessary scripts and images and utilized a Content Delivery Network (CDN) to ensure fast access from anywhere in the world.

Security Enhancement: In a global business environment, security threats are continuously increasing. We applied the latest security patches to each website and conducted regular security checks to preemptively address potential vulnerabilities. Additionally, we installed SSL certificates to ensure that all data transmissions are encrypted.

Content Management System (CMS) Upgrades: Many SME websites used CMS, but some versions were outdated or required custom development. We upgraded to the latest versions and customized according to each company's requirements.

User Interface (UI) and User Experience (UX) Improvement: We improved the design and usability of each website so that visitors could easily find information and understand the products and services. This involved incorporating the latest web design trends and implementing responsive design.

Data Backup and Recovery: To prevent the loss of important data, we established a regular backup system and prepared rapid recovery procedures for unforeseen situations.

Project Achievements

Through this project, IT7 achieved the following major outcomes:

Website Performance Improvement: Optimization efforts resulted in an average increase of over 30% in the loading speed of each website. This significantly contributed to user satisfaction and reduced site bounce rates.

Enhanced Security Levels: We applied the latest security patches to all websites and conducted regular security checks, effectively blocking hacking attempts and malware attacks.

Increased Content Management Efficiency: CMS upgrades and customization allowed each company to manage and update content more efficiently. This led to reduced operational costs and increased work efficiency.

Improved Design and Usability: By significantly improving the user interface and experience, we increased the time visitors spent on the websites and boosted conversion rates. The optimized responsive design ensured consistent user experience across various devices, including mobile phones.

Established Data Protection and Recovery System: Regular data backups and rapid recovery systems enabled business continuity even in unexpected data loss scenarios.

Conclusion

The collaboration project with EC21 provided a valuable opportunity to once again demonstrate IT7's technical capabilities and reliability. Successfully maintaining the websites of over 200 SMEs significantly enhanced customer satisfaction and further strengthened our company's capabilities. Moving forward, IT7 will continue to support the business success of our clients by leveraging cutting-edge technology and expertise. We are committed to doing our utmost to help more SMEs succeed in the global market through ongoing partnerships with clients like EC21.