Open Market & SCM Construction - Uniclick Co., Ltd.
Overview
IT7 has developed an innovative open market and SCM (Supply Chain Management) system for Uniclick Co., Ltd. This project includes a responsive web-based open market mall and a back office, aiming to optimize the user experience and efficient logistics management. In particular, a hub delivery concept tailored to the characteristics of Korean cities has been introduced to reduce shipping costs and facilitate convenient product collection.
Key Features
Open Market Mall
- Responsive Web Design: A responsive web design is applied to provide an optimal user experience across various devices (PC, tablet, mobile), allowing easy shopping anytime, anywhere.
- Diverse Product Categories: A wide range of product categories, including clothing, electronics, and household goods, are offered to meet diverse customer needs.
- User Reviews and Rating System: Customers can help each other by providing reviews and ratings, aiding others in making informed product choices.
- Convenient Payment System: Multiple payment methods (credit card, easy payment, bank transfer, etc.) are supported for convenient transactions.
- Personalized Recommendation System: Analyzing customer purchase history and search patterns to recommend personalized products.
SCM (Supply Chain Management) Back Office
- Real-Time Inventory Management: Manage inventory in real-time to enable efficient inventory operations and prevent stock shortages.
- Order and Delivery Management: Systematically manage all processes from order processing to delivery completion.
- Hub Delivery System: Introduced a hub delivery system considering the characteristics of densely populated apartment areas in Korea to reduce shipping costs and allow customers to collect products from nearby hubs.
- Barcode Tracking System: Track products with barcodes from the start of delivery, allowing customers and managers to check the delivery status in real-time.
- Data Analysis and Reporting: Provide various data analysis functions to assist in business strategy formulation by analyzing sales status, inventory condition, and customer data.
Specialized Delivery Services
Direct Delivery
Provides a direct delivery service that delivers ordered products to the customer's doorstep for their convenience. This allows customers to receive their products quickly and conveniently.
Hub Delivery
Hub delivery is Uniclick's unique service, optimized for the characteristics of Korean cities. A hub is designated in each region nationwide, and products are delivered to these hubs for customers to collect themselves. This reduces shipping costs and allows customers to conveniently receive their products from nearby hubs.
Barcode Tracking System
Customers can track their ordered products with barcodes from the start of delivery. This enhances transparency in the delivery process by allowing customers to check the location of their products in real-time.
Expected Effects
- Increased Customer Satisfaction: Enhances the shopping experience with convenient and diverse features.
- Cost Reduction: Reduces shipping costs and maximizes operational efficiency through efficient SCM and hub delivery systems.
- Transparent Delivery Process: Increases reliability by allowing both customers and managers to check the delivery status in real-time through the barcode tracking system.
- Data-Driven Decision Making: Assists in formulating business strategies based on data through various data analysis functions.
Conclusion
IT7 has achieved simultaneous customer satisfaction and operational efficiency through the construction of an innovative open market mall and SCM system for Uniclick Co., Ltd. The responsive web design, hub delivery system, and barcode tracking provide the best shopping experience for customers and greatly aid business operations. IT7 will continue to support successful business operations by offering solutions that reflect the latest technologies and trends.